Customer reviews of Driven Car Collection Ltd

By John W on 11 May 2017 | Verified purchase

Just a short description of my recent Range Rover purchase from DCC ltd.I found a vehicle on DCC website late one Saturday evening ,fired off an e mail, had a response from Chris on the Sunday. This business was approximately one hour twenty minutes drive from my home. So, the initial conversation with Chris was important for me to travel that far. It was.I visited the following Tuesday, Chrzis displayed a very friendly and professional manner and the mug of tea was much appreciated after the long journey.l had a long list of questions and nothing was too much trouble for Chris to give details of previous owner, service history, warranties etc. In addition, upon return of a test drive I felt more than comfortable discussing that if I placed a deposit I would require a personal friend who is a Land Rover specialist to run over the vehicle prior to final completion of the sale. On the second visit we met Justin another very friendly professional member of the DCC team. The deal was done!

Reply from Driven Car Collection Ltd on 13/05/17

John, it was a pleasure to assist you with your purchase. We both hope that you enjoy the vehicle for many years to come and thank you once again for choosing Driven Car Collection. Regards, Chris & Justin.

By Melanie F on 09 May 2017 | Verified purchase

Excellent service from beginning to end. Chris and Justin are professional, courteous, and efficient. Very honest description of the car - I put down a deposit on the car over the phone and wasn't disappointed when I went to see it in the metal a few days after. They take the time for you to have a proper test drive and are patient answering questions both on the phone and face to face. Would definitely recommend - thanks to both of you for an easy, hassle-free experience.

Reply from Driven Car Collection Ltd on 13/05/17

Melanie, thank you so much for agreeing to purchase you BMW Z4 from ourselves @ Driven. Your testimony seems all the more poignant when we consider your position as a Auto Journalist for one of the countries leading car magazines!!! Enjoy the car. Kind regards, Chris & Justin.

By Shehnaz A on 01 May 2017 | Verified purchase

This was my first experience of buying a used prestige vehicle from an independent dealership and when I got there I was greeted by Chris. A very friendly, helpful and honest guy who went out of his way to help and make a pleasant transaction. After sales service is superb and out of many dealerships I called for this specific model car, Chris from driven was the only person from any of the dealerships who filled me with confidence before I even saw the car.

Reply from Driven Car Collection Ltd on 02/05/17

Naz, please pass on our regards to your mum for her patience whilst we chatted all things cars!! We hope you love your new Range Rover HST. Thanks once again for your purchase. All the best, Chris & Justin.

By Andrew B on 01 May 2017 | Verified purchase

Very well treated by Chris and Stuart. Straight up guys, personable and willing to help. Helpful and honest on the phone; made sure my 5 hour round trip was worth making. The cars is fantastic. Totally happy. Need to get some tea in though, we're not all coffee drinkers :-) Away from the mass market, these are artisan car dealers.

Reply from Driven Car Collection Ltd on 02/05/17

Andrew, thanks for the kind feedback, we are thrilled that you are loving your new car. Bumper sack of tea now on order!!! Thanks again Chris & Justin

By Donna T on 06 April 2017 | Verified purchase

Chris from Driven Car Collection was extremely helpful and went out of his way to ensure that I had a great experience purchasing a car through them and part exchanging my old vehicle. Would definitely recommend them to anyone looking for a quality car with an honest and reliable sales experience.

Reply from Driven Car Collection Ltd on 07/04/17

Hi Donna, thank you for you kind words. It was a pleasure to be able to supply you with your new vehicle, we do hope that you enjoy the car and good luck with your new job!! Regards, Chris & Justin.

By Emma R on 01 April 2017 | Verified purchase

Chris from Driven Car Collection was extremely professional and friendly to deal with throughout the whole process. I have never purchased a car before that wasn't from a main dealer and have always been wary of doing so. However I have been more than impressed with the service I received. Far better than the main dealers that I have dealt with in the past. He also recommended Paul from Meridan finance to help organise a loan and he was excellent too. I will be back to Chris for future cars. Thank you.

Reply from Driven Car Collection Ltd on 03/04/17

Emma, thanks you for your kind words and for agreeing to purchase your new car through Driven Car Collection. We hope that you enjoy the car for many years to come. We strive to offer a "Main Dealer" experience without forgetting the personal touches and without the associated additional costs and are thrilled that you enjoyed the experience from start to finish. Best wishes Chris & Justin.

By Sean M on 25 March 2017 | Verified purchase

I bought an Audi A6 at a distance. The car was exactly as described over the phone. Chris has an honest no nonsense approach and does everything he can to make sure your happy with the purchases. Would really recommend these guys.

Reply from Driven Car Collection Ltd on 27/03/17

Hi Sean, It was a pleasure to be able to supply you with your new vehicle. Good luck with the car and your future business plans!! Regards, Chris & Justin

By Emmanuel D on 20 March 2017 | Verified purchase

After spending some time looking for an Audi A5 convertible, I came across Driven Car collection and spoke to a Mr Chris Ewers about an A5 they had up for sale. Apart from being very specific with the car I wanted I also had a modified Audi TT to part exchange and was looking for a perfect example A5 with a straight talking sales person. As is common with buying a used car, on the phone they promise you everything but when you arrive to view you are greatly disappointed. I can only praise Driven Car Ltd and Mr Ewers.... the car was as described, the negotiations regarding price, part exchange, warranty and minor checks/work I required before delivery was straight talking and honest. I would be happy to buy again from this company. Thank you.

Reply from Driven Car Collection Ltd on 20/03/17

Emmanuel (Dee), Thank you for your kind words, it was a pleasure to meet with you and your wife and to be able to supply you with you new Audi A5, we are thrilled that you are pleased with both the car and the service. Regards Chris & Justin.

By Emily S on 19 March 2017 | Verified purchase

Recently bought a car from here and the guy we dealt with was a very genuine guy and also very honest !! He was really helpful and straight forward !! And helped me to drive the car away the same day !!

Reply from Driven Car Collection Ltd on 20/03/17

Emily, thank you so much for allowing us the opportunity to supply you with your new car. We do hope that you have many happy miles behind the wheel!! Chris & Justin

By Tom M on 17 March 2017 | Verified purchase

Early days of ownership, but the buying experience was sound with no issues. Chris is a good guy and made the entire process very easy, great communication and highly professional. Cant fault them, and love the car. Would buy again from them with no concerns.

Reply from Driven Car Collection Ltd on 18/03/17

Tom, It was a pleasure to be able to supply you with your new Cayenne GTS! A truly stunning car, hope you enjoy it for many years to come. Thanks again Chris & Justin.