Customer reviews of Driven Car Collection Ltd

By Peter L on 24 June 2017 | Verified purchase

The staff have been extremely friendly throughout the purchase and helpful wherever possible. The car was priced fairly and having a 3 month warranty is a very nice bonus. The only negative points I can draw on are that the car was not cleaned thoroughly before I picked it up, clean enough to take home but a shame that when I lifted the rear seats there was a lifetime of mud etc. However this would not stop me from buying from the company again.

Reply from Driven Car Collection Ltd on 25/06/17

Hi Peter, thanks so much for allowing ourselves @ Driven to supply you and your wife with your new vehicle. It saddened me to hear that the car was not valeted under the rear seat, we are usually so meticulous in the presentation of our vehicles. Our valeter has been on holiday for the last few weeks and we have used an outside agency for this period. Your feedback will be used to ensure that this situation does not arise in future. You are most welcome to pop in for us to fully valet the car again for you. We do hope that this does not detract from your enjoyment of your new vehicle. Kind regards, Chris & Justin.

By Matthew D on 13 June 2017 | Verified purchase

Fantastic bunch of guys really welcoming and did me an amazing deal on a vw golf very happy and many thanks :) highly recommended and professional service

Reply from Driven Car Collection Ltd on 17/06/17

Matthew, many thanks for purchasing your new car from ourselves at Driven Car Collection, it was a pleasure to meet with you and we wish you many years of happy motoring!! Kind regards Chris & Justin.

By Steve W on 30 May 2017 | Verified purchase

I purchased a jaguar XKR from driven and the whole process was a pleasure . This was the most expensive car I've ever brought so I was a little nervous but Chris at driven could not do enough for me , I test drove the car and chris then patiently explained every aspect of the vehicle without any pressure to buy . I shopped around but returned to driven as there customer service and value was simply above and beyond . I am over the moon with the car and a few tiny things that Chris at driven promised to get addressed have been promptly delt with . The service was so good that I returned with my girlfriend the following week and we purchased a 1 series BMW and experienced the same first class service . If you want to buy a quality used car with the best possibly aftercare please do go and see the guys at driven . Thanks again Chris and Justin , we will definitely be back :)

Reply from Driven Car Collection Ltd on 31/05/17

Steve, it was a pleasure for us to be able to supply your new vehicle......and what a car it is. Thanks for the business and for coming and buying a second car for your girlfriend shortly after. Regards, Chris & Justin.

By Samantha A on 29 May 2017 | Verified purchase

The guys at Driven Car Collection were extremely professional. I couldn't have asked for a better experience buying a new car. They took care of all the finer details therefore ensuring peace of mind for me and also meaning I could drive away my new car straight away. Would highly recommend them.

Reply from Driven Car Collection Ltd on 30/05/17

Hi Sam, thanks for your kind words. We are thrilled that you chose ourselves to help you when looking for a new car, and wish you many happy miles of motoring. Regards, Chris & Justin.

By Dave P on 19 May 2017 | Verified purchase

Absolutely brillaint guys to deal with , recommend anybody to them

Reply from Driven Car Collection Ltd on 20/05/17

Dave, pleasure to meet with you and your dad. Good luck with the new house, new dog, and of course the new car!! Regards, Chris & Justin.

By Darren E on 14 May 2017 | Verified purchase

Great service from Chris & Justin. No hard sell routine. I've had the car for just over a week & I'm really happy with it. I would certainly buy again from this dealer. I was given the keys to look around the car with no pressure, test drive offered. Nice simple transaction. Thanks Darren ( vxr tourer)

Reply from Driven Car Collection Ltd on 15/05/17

Hi Darren, pleased to hear that you are enjoying your new VXR, and thanks again for allowing us to supply the car to you. Kind regards, Chris & Justin.

By John W on 11 May 2017 | Verified purchase

Just a short description of my recent Range Rover purchase from DCC ltd.I found a vehicle on DCC website late one Saturday evening ,fired off an e mail, had a response from Chris on the Sunday. This business was approximately one hour twenty minutes drive from my home. So, the initial conversation with Chris was important for me to travel that far. It was.I visited the following Tuesday, Chrzis displayed a very friendly and professional manner and the mug of tea was much appreciated after the long journey.l had a long list of questions and nothing was too much trouble for Chris to give details of previous owner, service history, warranties etc. In addition, upon return of a test drive I felt more than comfortable discussing that if I placed a deposit I would require a personal friend who is a Land Rover specialist to run over the vehicle prior to final completion of the sale. On the second visit we met Justin another very friendly professional member of the DCC team. The deal was done!

Reply from Driven Car Collection Ltd on 13/05/17

John, it was a pleasure to assist you with your purchase. We both hope that you enjoy the vehicle for many years to come and thank you once again for choosing Driven Car Collection. Regards, Chris & Justin.

By Melanie F on 09 May 2017 | Verified purchase

Excellent service from beginning to end. Chris and Justin are professional, courteous, and efficient. Very honest description of the car - I put down a deposit on the car over the phone and wasn't disappointed when I went to see it in the metal a few days after. They take the time for you to have a proper test drive and are patient answering questions both on the phone and face to face. Would definitely recommend - thanks to both of you for an easy, hassle-free experience.

Reply from Driven Car Collection Ltd on 13/05/17

Melanie, thank you so much for agreeing to purchase you BMW Z4 from ourselves @ Driven. Your testimony seems all the more poignant when we consider your position as a Auto Journalist for one of the countries leading car magazines!!! Enjoy the car. Kind regards, Chris & Justin.

By Shehnaz A on 01 May 2017 | Verified purchase

This was my first experience of buying a used prestige vehicle from an independent dealership and when I got there I was greeted by Chris. A very friendly, helpful and honest guy who went out of his way to help and make a pleasant transaction. After sales service is superb and out of many dealerships I called for this specific model car, Chris from driven was the only person from any of the dealerships who filled me with confidence before I even saw the car.

Reply from Driven Car Collection Ltd on 02/05/17

Naz, please pass on our regards to your mum for her patience whilst we chatted all things cars!! We hope you love your new Range Rover HST. Thanks once again for your purchase. All the best, Chris & Justin.

By Andrew B on 01 May 2017 | Verified purchase

Very well treated by Chris and Stuart. Straight up guys, personable and willing to help. Helpful and honest on the phone; made sure my 5 hour round trip was worth making. The cars is fantastic. Totally happy. Need to get some tea in though, we're not all coffee drinkers :-) Away from the mass market, these are artisan car dealers.

Reply from Driven Car Collection Ltd on 02/05/17

Andrew, thanks for the kind feedback, we are thrilled that you are loving your new car. Bumper sack of tea now on order!!! Thanks again Chris & Justin