Customer reviews of Driven Car Collection Ltd

By Wayne M on 10 November 2018 | Verified purchase

Excellent from start to finish, great car at a great price and excellent customer service, would definitely recommend.

Reply from Driven Car Collection Ltd on 11/11/18

Hi Wayne, thanks for your comments and thank you for purchasing your new Golf GTD estate from ourselves. We wish you many happy miles of motoring. Kind regards, Chris & Justin.

By Alan T on 31 October 2018 | Verified purchase

Very helpful, friendly and accomodating, they did all they could to ensure the car was well-sorted, and provided clear assurance, before delivery. Remained very patient and calm considering how much of a pain and picky I am. Also, made me an excellent offer for my car that I decided not to trade in the end. The RRS was beautifully presented upon collection and we are very pleased with it. A smooth transaction where nothing seemed too much trouble. As others have said, very professional and highly recommended based on my buying experience.

Reply from Driven Car Collection Ltd on 10/11/18

Alan, thank you so much for your positive review. May we thank you for purchasing yet another car from ourselves and we hope to see you again in future. Kind regards, Chris & Justin

By Andrew H on 18 October 2018 | Verified purchase

Extremely professional, friendly, honest assistance received during he whole process of purchasing the vehicle. I found the owner to be extremely helpful and attentive to the customers needs A1 service all round

Reply from Driven Car Collection Ltd on 19/10/18

Hi Andrew, thank you for taking the time to leave a review. It was a pleasure to supply you with your new Mercedes, we hope you enjoy the car for many years to come. Kind regards, Chris & Justin.

By Mike T on 06 August 2018 | Verified purchase

Bought my first car in 6 years from Driven and they couldn’t have been more helpful. We managed to conclude the deal and I drove away in my new car on the same day. All of the cars that I saw at the dealership were of a high standard including my own. A independent health check was done on the car the day before I purchased it to provide me with some reassurance that everything was in order. I’m not a big fan of the standard pushy sales techniques you may find on many car showroom forecourts which is what made visiting Driven so refreshing. I had a good honest chat with the sales rep about the car and was not put under any pressure. The sales rep was even helpful enough to drive me to the local post office to sort out the car tax when the dvla site wasn’t working. Would highly recommend Driven CC and would happily use them again

Reply from Driven Car Collection Ltd on 07/08/18

Hi Mike, thank you so much for taking the time to leave a review. It was lovely to meet with you and your partner and a pleasure to be able to supply you with your new car. Usually things are a little smoother in transaction, however the DVLA website being out of action was not enough to stop us from making your dream of driving away the same day a reality. Enjoy the car. Regards, Chris & Justin @ Driven!!

By Martin P on 09 April 2018 | Verified purchase

From the very first phone contact I had with Chris - enquiring about the BMW 535d, through to support on securing finance, also speaking with Justin, leading to actual collection of the car, I can honestly say it was a first class experience all round, a pleasure even! Everything was fully in place on collection and I feel I have purchased a ‘good one’ with nice low mileage and in exceptional condition as advertised! A few queries following collection were also equally well dealt with resulting in a very happy customer, which seems totally consistent with all other reviews of this dealer. I would definitely recommend!

Reply from Driven Car Collection Ltd on 10/04/18

Martin, it was a pleasure to be able to help you when purchasing your new car. We are also pleased that the vehicle met with your high standards. Your kind words are even more appreciated with you having been in the industry for many years yourself. We do hope that you enjoy the car for many years to come. Regards, Chris & Justin.

By Chris P on 27 March 2018 | Verified purchase

Purchase a Mini Countryman Cooper SD, from Driven car collections Ltd. I contacted them on Saturday morning by phone, within an hour I was at the showroom. They had a good assortment of quality cars. I took the Mini on a test drive and was very pleased with its performance. They were not your typical salesmem, not at all pushy very laid back. We were made us a cup of tea as we went through the log book and service history of the car. It made the purchase very easy and pleasurable. I even collected the car on the Sunday morning in the snow, ringing them them on our way. The car was ready when we arrived, the whole buying process was a pleasure . I have now had the car a week, I am very delighted with the purchase. I would highly recommend buying from Driven Car Collections. A very refreshing experience. Chris Powell

Reply from Driven Car Collection Ltd on 27/03/18

Hi Chris, thank you for your kind words and for allowing us to supply you with your new vehicle. Enjoy your imminent retirement and we hope you continue to enjoy you car. Regards, Chris & Justin.

By Darren C on 26 March 2018 | Verified purchase

Highly recommend five star service love the R8 thank you ⭐️⭐️⭐️⭐️⭐️

Reply from Driven Car Collection Ltd on 27/03/18

Hi Darren, thank you for trusting our description of your Audi R8 Spyder and committing to purchase over the phone. We are thrilled that you were so pleased upon arrival to the showroom on the day of collection, and hope that it brings you many smiles per miles in the years to come. Kind regards, Chris & Justin.

By Mark H on 13 March 2018 | Verified purchase

was beyond helpful , made the whole experience stress free and was extremely helpful, nothing was to much trouble.

Reply from Driven Car Collection Ltd on 17/03/18

Hi Mark, we were delighted o be able to supply you and Tanya with your new Range Rover Sport, and pleased to hear that the experience was trouble free. We do try our very best to ensure that all of our vehicles are presented in the correct manor, a minimum requirement but one that many dealers seem to fall short on!!! We have built our reputation on a honest, no nonsense approach, and are thrilled to have been able to have you as a valued customer. Thanks again for your kind words, stay in touch, and we wish you many happy miles of motoring!! Regards, Chris & Justin.

By Stuart W on 27 February 2018 | Verified purchase

I phoned about a car before arriving and after speaking to them, i was confident dealing with Driven would be a pleasurable experience. Buying a car is a big purchase and the guys at Driven made it a pleasurable one, they were very honest and straight forward to deal with. They offered me a very good price for my trade in car, so after a test drive, the deal was sealed with a handshake. What i was most impressed with was, that when they said they would do something, they stuck to their word and did it. Their communication regarding after sales has been excellent. I would strongly recommend them and would have no hesitation in dealing with them in the future. P.S. Thank you, i love my new car.

Reply from Driven Car Collection Ltd on 28/02/18

Stuart, I must say that it was a pleasure in being able to supply you your dream car. At Driven we do strive to offer a "premium main dealer service" without the additional expense, whilst keeping it personal too. Your feedback only goes to reassure us all that we are doing things right!! Thanks again & stay in touch. Regards, Chris & Justin.

By Alan R on 20 February 2018 | Verified purchase

The guys at Driven were top notch and are worthy of 5 stars. They seem to be very particular about the cars they sell and want to ensure they can get the best quality examples possible. I must admit that I was not keen to purchase the car from a non- Lexus dealership and waited several months before deciding to leave a comment. The car came with full service history and I also had Lexus service it recently which went through with zero issues. Hence why the late review…

Reply from Driven Car Collection Ltd on 26/02/18

Hi Alan. Thanks for taking the time to leave a review, it is always nice to hear from our customers, and having had several months to consider your purchase, we are delighted that you are happy. We do hope that you may continue to enjoy your car for many years to come. Regards, Chris & Justin.